Highlights
- •The organisation and implementation of a quality assessment and improvement strategy is feasible for a patient organisation.
- •The overall performance of CF centers in the Netherlands is satisfactory from the patient perspective, with paediatric centers performing slightly higher.
- •Substantial improvement was reached within two years, by implementation of the recommendations given by the patient organisation.
Abstract
The Dutch CF Foundation (NCFS) developed a quality improvement program, to assess
and improve quality of care in all CF centers in The Netherlands. Criteria to assess
quality of care from the patient perspective were defined, and quality of care was
assessed by patients via online surveys and site visits. Recommendations were addressed
to all centers to improve quality of care. Most recommendations were related to communicational
issues. All centers were given the quality mark of the patient organisation, although
two of them needed extra time to meet the lower limit of the core set of criteria.
After two years, over 75 % of the recommendations given to the centers were fully
or partly implemented, showing a high efficacy of the program.
Keywords
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References
- Cyst Fibros. 2018; 17: 153-178
- Improving chronic care delivery and outcomes: the impact of the cystic fibrosis Care Center Network.BMJ Qual Saf. 2014; 23 (-i8): i3
- Benchmarking improves quality in cystic fibrosis care: a pilot project involving 12 centers.Int J Qual Healthcare. 2011; 23: 349-356
- Experience of individuals with cystic fibrosis and families: Results from 70 CF Foundation accredited programs in the USA.J Cyst Fibros. 2015; 14: 515-522
- Introduction of a collaborative quality improvement program in the French cystic fibrosis network: the PHARE-M initiative.Orphanet J Rare Dis. 2018; 13 (Suppl): 12https://doi.org/10.1186/s13023-017-0745-7
Dutch CF Registry 2020. https://ncfs.nl/onderzoek-naar-taaislijmziekte/dutch-cf-registry/
Article info
Publication history
Published online: July 13, 2022
Accepted:
July 7,
2022
Received in revised form:
July 4,
2022
Received:
January 21,
2022
Identification
Copyright
© 2022 European Cystic Fibrosis Society. Published by Elsevier B.V. All rights reserved.
